Go!Control – Low Battery
If you have a security system that uses a Go!Control control panel, follow the steps below to check the battery.
STEP 1: Does the system display an electrical plug symbol with a red X over it?
YES – See the Power Loss section.
NO – Enter your 4-digit master code and then press (Off). If the low battery does not clear, please call Tech Support, (404) 756-0376. To reach an on-call tech after business hours, call (404) 925-6934.
STEP 2: To change the batteries on a sensor you will need to put your system in test mode. First, press Security.
STEP 3: Next, press Menu.
STEP 4: Press Toolbox.
STEP 5: Finally, press System Test button.
STEP 6: Enter your master code.
STEP 7: The panel will then display which sensor has a low battery. See the instructions below for information on changing the batteries.
Motion Detector: Locate the motion detector and remove the holding screw from the bottom of the motion detector and lift up to remove it from the wall plate. This device requires one battery (CR123A or equivalent batteries). Note: These batteries may be found in the electronic section of most local department stores. Slide the motion up into the plate and swing the lower half of the motion down so it sits in place. Ensure that there are no gaps between the motion and wall plate, and it is securely placed. Then reinsert the holding screw.
Door and Window Sensors: If a door or window in your home is open, close it. If all of your doors and windows are closed, but your panel is still showing that one is open, inspect your sensors to ensure that both the contact and magnet are present.
Recessed Door Sensors: Locate the sensor and use a Phillips-head screwdriver to remove the two retaining screws. Using a flathead screwdriver, remove the cover. Insert the screwdriver into the opening on the cover and pry it off. Gently remove the circuit board. This device requires one CR2 or equivalent battery. Note: These batteries may be found in the electronic section of most local department stores. Reinsert the circuit board by lining it up with the grooves on the inside of the casing. Replace the sensor cover and the two remaining screws.
Glassbreak Detector: Remove the device from the ceiling by twisting it counter-clockwise off the mounting bracket. This device requires two batteries (CR123A or equivalent batteries). Note: These batteries may be found in the electronic section of most local department stores. Replace the device on the ceiling bracket by lining up the device and twisting clockwise.
Wireless Keypad: Place the device securely back onto the mounting bracket. At the upper end of the device, push in the two tabs and remove the device from the wall plate. This device requires two batteries (CR2032 or equivalent batteries). Ensure that the batteries’ positive side faces outward. Note: These batteries may be found in the electronic section of most local department stores.
Key Fob: Use a small screwdriver to remove the holding screw from the back of the key fob. Use a flathead screwdriver to gently pry the casing open. Make sure that the key ring is in its place. Carefully snap the device closed. Replace the holding screw.
Medical Pendant: Gently pry the pendant open with a flathead screwdriver. This device requires one CR2023 or equivalent battery. Make sure the batteries’ positive side is facing outward. Note: These batteries may be found in the electronics section of most local department stores. Snap the device back together and ensure there are no gaps. After replacing a battery, always call Technical Support so we can test the medical pendant to ensure your safety.